Customer Stories

John’s Pool Supplies takes pride in providing 100% customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with John’s Pool Supplies.

Best pool store in town. Friendly, knowledgeable staff who take the time to answer all of your questions and help with all of your pool needs. Barbi, Bill, and Mackenzie go above and beyond to help their customers and are the reasons why I keep coming back there.

Erica P.

Great place to get supplies! Nice young people operate the front and answer questions. Prices are reasonable and better than most other pool stores in the area.

Nights T.

Very knowledgeable staff we have a saltwater pool and they help us keep it up and running would recommend them to anybody

T. D.

Knowledgeable and courteous staff. Affordable prices, fast service.

Randy Y.

They were very helpful and pleasant well never go anywhere else. Thank you JT

Linda R.

Nice local store everything you need and Fair Prices

Dale S.

Great service! Thank you Barbie for all your help.

Penny H.

I changed from A & A pools to this place. Because of many reasons. All great! As soon as you walk in the door you feel welcomed and know they are there to assist you in every way they can. All of the staff are wonderful and have excellent customer service. And most of all! They only sell you what you need. They are honestly honest people. Enjoy going there and giving them our business for sure. Even had a vacuum for my pool! And John took the time to show me all about it. It was bought elsewhere. They get a big fat 10 for sure.

Tammy S.

This place is absolutely amazing, the customer service is remarkable. They go above and beyond with customer pleasing. I have been to several Pool stores and I have never seen anyone has helpful as Barbi, she really cares about the customer and their needs.

Jamie D.

Needed a new multi-port valve installed bc mine cracked and not only did they have it in stock, it was $45 less than another local pool companies AND they were able to come out first thing the next morning without charging me for an emergency service call (my incident occurred late in the day prior to). Bill and Rick were prompt, knowledgeable professionals who had my pool up and running in no time. Five stars for these guys!

Eric F.

Inwood, WV

Barbi is the best!!! Always willing to answer all my questions. Everyone is nice and ready to help.

Alica H.

Helpful and knowledgeable people.

Kristina S.